Tag: learning

The Path to Operational Excellence: Bringing the Mindset Shifts TogetherIn this series, we’ve explored the mindset shifts necessary for leaders to drive operational excellence. Each shift challenges traditional views on training and development, emphasising the need to prioritise continuous learning, system improvements, and relationship-building. Let’s revisit each mindset shift and then dive deeper into the…

From Blaming Employees to Analysing the System. When employees fail to meet expectations, it’s easy for leaders to assume the problem lies with the employee’s motivation or effort. This assumption, however, overlooks the bigger picture: organisational systems, processes, and leadership support often play a significant role in employee performance. In this next article in our series…

From One-Time Training to Continuous Development. In our previous article, we discussed the critical importance of moving from implicit expectations to clear, documented standards. While establishing clear standards sets the foundation for success, there’s another mindset shift that leaders must embrace for true operational excellence: the transition from one-time training to continuous development.Many leaders mistakenly…

How Clear Standards Drive Performance Many leaders believe that once employees complete training or have been in a role for some time, they should instinctively understand what is expected of them. This assumption can lead to serious gaps in performance and development. Without clear, documented standards and regular feedback, employees often find themselves navigating a fog…

From Delegating Development to Owning ItThis is the second article in our leadership series, focusing on shifting your mindset from delegating team development to owning it. In the previous article, we discussed the importance of moving from a reactive to a proactive approach in developing people. Today, we’ll delve into how personal involvement in team…

Operational Excellence Starts with People DevelopmentMany leaders recognise that people development is important, yet they often struggle to fully integrate it into their daily operations. In this series, we’ll explore six key mindset shifts that leaders can adopt to make people development a core driver of operational excellence. Each article will take a deep dive…